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Privacy Notice

Last Revised: January 1, 2020

This privacy notice (“Privacy Notice”) describes how Drillmaster Engineering Technology Co.,Ltd and its subsidiaries that link to this Privacy Notice – each entity data controller – (“DRILLMASTER,” “our,” “us” or “we”) may collect, use and share information relating to you as an identified or identifiable natural person (“Personal Data”).

Please read this entire privacy notice carefully before using our websites, email notifications, mobile applications, social media applications, widgets, and our other online services (the “Services”) because it will help you understand what data we collect, how we use and share it, and what your choices are with respect to that data.

About Us

Drillmaster Engineering Technology Co.,Ltd is registered in China as a corporation and has its registered office at Depu.Wuhe Enterprise center, Luositang Rd., Changsha economic and technological development zone, China.

Contacting Us

If you want to exercise your data privacy rights as stated below or you have any questions about this Privacy Notice, our contact information is as follows:

The privacy representative of Drillmaster Engineering Technology Co.,Ltd can be contacted at:

Email: [email protected]

Regular Mail: 203, 3C Building, Depu.Wuhe enterprise center, Xingsha, Changsha, China.

Telephone: +86 731 84030163

Personal Data Collection

Through your use of the Services, we may collect Personal Data from you (especially, if you choose to provide it), including without limitation:

  • Your name, email, username, phone number, company and address, (“Contact Information”);
  • Pages and products viewed, items added to your shopping cart, ads that you clicked on, emails from us that you opened, browser type, operating system ("OS"), Internet Protocol ("IP") address and device and location information (collectively, “Analytical Information”);
  • Publicly available information about you from third-party sources, such as the postal service for shipping address verification;
  • Your mobile OS, a mobile device identifier embedded by us, or other commonly used mobile device identifiers.

We may collect Personal Data from you about a third party.  For example, as part of our distributor account registration process, you may provide the name, phone number, and email of administrative and technical contacts.  If you submit any Personal Data about another individual to us, you are responsible for making sure that you have the authority to do so and to allow us to use their Personal Data in accordance with this Privacy Notice.

We may collect your Personal Information or usage data from third parties, including without limitation:

  • Your email address and other collected Personal Data about you may be forwarded to Drillmaster by a third-party website when you request for Drillmaster to contact you through such third-party website;
  • Your Personal Data may be forwarded to Drillmaster when you choose to participate in a third-party application or feature, such as live chat, one of our social media pages or a similar application or feature on a third-party website;
  • Additional Personal Data may be forwarded to Drillmaster from third parties to combine with the Personal Data we collect through your use of the Services in order to enhance our ability to serve you, to focus content we provide to you and to offer you opportunities to purchase products or services that we believe may be of interest to you based upon the information we have collected.

We will apply the terms of our Privacy Notice to any Personal Data received from a third party, unless we have disclosed to you otherwise.  Drillmaster is not responsible for these third parties' dissemination of your Personal Data.

How We Use Your Personal Data  we may use your Personal Data for the following purposes, as permitted by applicable law:

  • Purchases: We may use your Contact Information and Payment Information to allow us to process and fulfill purchases you make through the Services.
  • Customer Service: We may use your Contact Information to receive and respond to your questions about products, services or warranties and to communicate with you about contests, surveys or sweepstakes. To address your questions, we may also request your industry and/or the name and address of the dealer that sold you our product.
  • Feedback: We may use your username, email address, products purchased, and other user-generated content you may provide when you rate and review our products.
  • Website Registration: We may use your Contact Information and Demographic Information when you create an account through any of our Services in order to provide you a more personalized user experience.
  • Analytics: When you use the Services, we automatically collect and use Analytical Information in order for us to continually improve your experience with our Services and to target marketing and advertising of our Products to you.
  • Marketing: We may use your Personal Data to determine what products may be of interest to you, provide you with marketing communications (unless you have opted out of such communications) and to conduct market research. We may also use information you provide us, including your industry, whether you own our product, experience with our products, and user-generated content, for these marketing purposes.
  • Location-Based Services: We may use your current location, provided address and/or zip code to provide you the location of the retailer of our products or other appropriate information.

        We may also use your Personal Data in other ways that are consistent with the above-   described purposes and to otherwise administer our websites and provide our Services to you.

Legal Bases for the Processing and Consequences

        We rely on the following legal grounds for the collection, processing, and use of your  Personal Data:

  • the processing is necessary to provide the Services as requested by you;
  • your consent;
  • the processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract;
  • the processing is necessary for compliance with a legal obligation to which we are subject;
  • the processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except (for residents of the European Economic Area (“EEA”)) where such interests are overridden by the interests or fundamental rights and freedoms of you which require protection of personal data; such legitimate interests are the fulfilment of the processing purposes set out above.
  • In general, the provision of your Personal Data is voluntary, but in certain cases it is necessary in order to enter into a contract with us or to receive our products or services as requested by you.

    Not providing your Personal Data may result in disadvantages for you – for example, you may not be able to receive certain products and services. However, unless otherwise specified, not providing your Personal Data will not result in legal consequences for you.

  • How long we keep your data Your Personal Data will be retained as long as necessary to provide you with the services and products requested. We may retain your contact details and interests in our products or services for a longer period of time if you have allowed us to send you marketing materials. We may also retain your Personal Data after the termination of the contractual relationship if your Personal Data is necessary to comply with other applicable laws or if we need your Personal Data to establish, exercise or defend a legal claim, on a need to know basis only. To the extent possible, we will restrict the processing of your Personal Data for such limited purposes after the termination of the contractual relationship. Accessibility We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities.  If you wish to access this Privacy Policy in an alternative format, please contact us as stated above under the section Contacting Us. Changes We may update this Privacy Notice from time to time. We will notify you of any such changes, including when they will take effect, by updating the "Last revised” date above or as otherwise required by applicable law.